Last Updated: 13th June 2026
1. Introduction
Davey Storm Naturopathy ( “I”, “we,” “us,” or “our”) is a naturopathic clinical practice specialising in
integrative, evidence-based care, operated by Davey, a qualified clinical naturopath based in
Adelaide, South Australia. We are committed to protecting the privacy and confidentiality of your
personal and health information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information
when you use our website (theparkinsonspulse.com), book consultations, access our patient
portal, or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, email address, phone number, postal address, date of birth, and emergency contact details — collected when you book a consultation, subscribe
  to our newsletter, submit a contact form, or become a patient.
• Health and Medical Information: Medical history, current medications, supplement use,
  symptoms (motor and non-motor), dietary patterns, lifestyle factors, environmental
  exposures, laboratory and pathology results (including blood tests and other functional
  pathology ordered with your consent), and clinical notes — collected during consultations,
  pre-consultation questionnaires, and ongoing care.
• Payment Information: Billing details necessary to process consultation fees. We do not
  store full credit card numbers on our systems; payment processing is handled by our third-
  party payment provider.
• Technical Information: IP address, browser type, device information, pages visited, and
  cookies — collected automatically when you visit our website.
•  Communication Data: Records of emails, messages, and correspondence between you
  and our practice.

3. How We Use Your Information

We use your information to:

• Provide naturopathic consultations and personalised care plans
• Conduct and interpret laboratory assessments
• Manage your patient portal account and clinical documents
• Communicate with you about appointments, follow-ups, and care updates
• Send newsletters and educational content (with your consent)
• Process payments and manage billing
• Improve our website, services, and patient experience
• Comply with legal and professional obligations

4. Sensitive Health Information

We recognise that your health data is sensitive. We collect health information only with your
explicit consent and only to the extent necessary to provide our clinical services. Health
information is handled in accordance with the Australian Privacy Act 1988, the Australian Privacy
Principles (APPs), and applicable state and territory health records legislation.

5. How We Share Your Information

We do not sell, rent, or trade your personal or health information. We may share information in the
following limited circumstances:

• With third-party laboratory and pathology providers to facilitate testing you have consented to
• With your existing healthcare team (e.g., GP, neurologist) where you have provided consent
  for collaborative care
  
• With our appointment booking platform (Simple Clinic Online) to manage scheduling
  
• With email marketing platforms to deliver newsletters you have subscribed to
  
• With a third-party dispensary
  
• With payment processors to complete financial transactions
  
• Where required by law, regulation, or court order
  

All third-party service providers are required to handle your data in accordance with applicable
privacy laws.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site.
You can manage cookie preferences through your browser settings. We do not use cookies to
collect health information.

7. Data Storage and Security

We store your information using secure, industry-standard measures including encrypted storage,
access controls, and secure communication channels. Digital records are stored on secure
servers.
We retain your information for as long as necessary to provide our services and comply with our
legal and professional record-keeping obligations. In Australia, health records are generally
required to be retained for a minimum of 7 years from the last date of service (or until a minor
patient turns 25, whichever is later).

8. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal and health information we hold about you
• Request correction of any inaccurate or incomplete information
  
• Request deletion of your personal information, subject to our legal record-keeping
  obligations
• Withdraw consent for marketing communications at any time
  
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you
  believe your privacy has been breached

To exercise any of these rights, please contact us using the details in Section 11.

9. Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect
information from minors without parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with
an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled,
please contact us at:
Davey Storm Naturopathy
Email: daveystormnaturopathy@gmail.com
Website: https://daveystormnaturopathy.com.au/contact/